Website Maintenance & Support Plan – Keep Your Site Secure, Fast & Always Online
Your website needs ongoing care to perform its best — from plugin updates and backups to performance checks and security monitoring. This Website Maintenance & Support Plan ensures your site remains safe, optimized, and fully functional, so you can focus on your business while we handle the technical details.
Whether you’re a small business, eCommerce store, or agency, this plan provides reliable, month-to-month website management to prevent downtime, speed issues, and vulnerabilities.
What’s Included in This Service
1. Regular Updates
- WordPress core, theme, and plugin updates (or Shopify app updates)
- Compatibility testing after each update
- Broken feature and layout check post-update
2. Website Backups
- Automated daily or weekly backups (depending on plan)
- Secure cloud or server-side storage
- Full restoration support in case of emergencies
3. Performance Optimization
- Regular speed testing (GTmetrix / Google PageSpeed)
- Image compression, caching, and database cleanup
- Fixing performance issues affecting Core Web Vitals
4. Security Monitoring
- Malware and vulnerability scans
- Firewall and brute-force protection setup
- Immediate response to security alerts or suspicious activity
5. Technical Support & Troubleshooting
- Fix layout, CSS, or functionality errors
- Plugin conflict resolution
- Hosting and DNS assistance (optional)
- Priority support for urgent issues
6. Reporting
- Monthly performance & security report
- Summary of updates, backups, and issues fixed
- Recommendations for improvement
7. Optional Add-Ons
- Content updates (blog uploads, image replacements, etc.)
- SEO health check and minor on-page adjustments
- Uptime monitoring with instant alerts
- Custom development hours (for feature enhancements)
Why Choose This Service
- Keeps your website secure, fast, and up to date
- Prevents downtime and data loss
- Proactive support — issues fixed before they affect users
- Transparent monthly reporting and communication
- Perfect for business websites, blogs, or eCommerce stores
Supported Platforms
- WordPress / WooCommerce
- Shopify
- Custom PHP or Laravel sites (upon request)
Requirements
Before starting, please provide:
- Website URL and admin access (temporary credentials preferred)
- Hosting control panel or cPanel access
- Any recent issues or changes made